04 May, 2012

Is Snow white??

I have to ask you for your help, you see, I need your opinion.
I purchased some fabric online, I bought a lovely colour called Snow - thinking that this would be a nice crisp white colour.
But no, they sent me a creamy/calico type colour and they are now telling me that it is the colour Snow & if I wanted white then I should have ordered a bleached white.
 
So tell me, look at the pic above, it is of the fabric they sent me.  It has been a gloomy couple of days here in Tasmania, so I haven't quite gotten the photo of what I wanted = you can't truly see how cream the fabric is, but I hope you get the idea.
And above is another pic of the 'snow' fabric & sitting on top of it is the Little Apples Jelly roll that I purchased at the same time. IN FACT, when I bought the little apples, I asked them if they could match a white to it that I could buy at the same time & they told me this would  .... Arghh, it doesn't because there is a BIG difference between cream & white! - it is white in the Little Apples & cream on the bottom which is supposed to be snow & matching the white on top.  Arghh again!

Item pictureThis is also the description of what I ordered & the picture of it as well.
Bella Solids Snow Jelly Roll - 40- 2.5 " Quilt Fabric Strips Moda



So tell me, this 'Snow' coloured fabric - is this what you would have pictured as the colour Snow?  I certainly don't.
It's certainly not white, it's certainly a cream colour.  If it is 'snow' coloured then it is the grubby, pee'd on snow, not the snow you make snowmen out of!


What do you think?
What should a colour called Snow look like?
What would you describe the colour of the fabric that I recieved?

I'm just so freaking annoyed, if you know what I mean.
I ordered the 'snow' fabric & also a grey fabric after I asked them for matching colours to the Little Apples jelly roll I purchased at the same time.  I wanted to open up the package as soon as it arrived, pull out my sewing machine & start my very first quilt.
But no, instead I am unhappy, this isn't Snow, it doesn't match the Little Apples fabric and they are telling me that they have done nothing wrong (those exact words) - which then made me really crabby.  All I wanted to do was sew a quilt dammit.

And they are telling me to post it back to them & they'll refund my money - are they freaking kidding me... it'll cost me over $15 to post it back (I have to pay for postage) & then they'll refund me $30 - that doesn't make fiscal sense to me at all. I'm just going to have to lump it I guess, which is totally peeving me off right now. (hence this blog post!!)
So to dump this on you, but I'd really love your opinion (even if it is telling me to lump it!!).

5 comments:

  1. Definitely NOT snow - that is dirty snow if it's snow! LOL! So sorry that they won't make it right. No wonder you are annoyed! Maybe you can find a different company to order white from?! Good luck!
    Janice@boohbears.com

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  2. If its snow its old snow that is still hanging about in a grubby corner of the garden a week after all the rest has melted. Chalk it up to experience and never use that company again.

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  3. The girls in the other comments are absolutely wright ; THis is very old and dirty snow but NOT the beautiful white snow that is falling in winter!!!!!

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  4. That's disgraceful! OK, it's not their fault that the fabric is called Snow as it's Moda that named it, but if you asked them to colour match then it IS their mistake. I say name 'em and shame 'em and never go back.

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  5. Hi Rie, this is a perfect example of why I don't like ordering online. I much prefer to see and feel my fabric (or anything else for that matter) before I buy. I know it is hard for some people to access supplies but I make it a rule that I don't order online unless I can't get it locally (that is within a reasonable distance from home) and I live in country NSW. It also helps to keeps the local shops going so that when I just need to run out to get a fat quarter I know there will be somewhere for me to go. I would be really mad if I received that fabric and told it was snow as well! Vicki
    vickilorraine@hotmail.com

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